Relying on over sixteen years of experience, the Romanian IT company has specialised in providing technical support, customised to the client’s needs.
The outsourcing company with extended experience in Technical Support, developed partnerships with various clients who want to grow their business.
They offer dedicated DevOps and Operations services by highly trained experts. From event management to application development they tailor their services to the needs of the client.
The company provides a wide range of services:
Professional Services
- DevOps
- SysAdmin
- Deployment
- Network administration
- Project management
Software services:
- Application management and support
- Service and application monitoring
- IT support
- Software application testing
- Helpdesk support
- Infrastructure support
Their portfolio includes a lot of projects realised in partnership with companies for different areas of activity, such as: entertainment, web development, mobile, digital infrastructure, audiovisual and media.
They are interested in developing partnerships with small, medium or big companies in need of technical support services, under the form of an outsourcing agreement.
Advantages & innovations
The company’s services are accommodated to the clients’ needs, from domain experts to dedicated or shared teams with the capacity to scale.
Dedicated teams
- Focused on business needs
- Using best processes and practices
- Flexible resource management
- Delegating staff line management and responsibilities
Shared teams
- Tailored for the client's business through service level agreements
- Provides cost efficiency of service levels and business priorities
Also, due to their long time experience, the company ensures a strong expertise in their work field.
Adventages:
- IT technical support is the companies' core business comparing with local competition who advertise software development
- Possibility to start a new project immediately
- Continuous internal training program on the latest technologies
- Experience and know-how (16 years of technical support)
- Location: recruitment, logistics, image, infrastructure
- Affordable rates
Stage of development
Already on the market
Partner sought
The company is interested to establish long term partnerships with small, medium, large companies or institutions in need of technical support services:
- Application development and software solutions company
- Application and software solution integrators
- Hardware solution integrators
- Application and software solution enterprise users
The collaboration will be under the form of an outsourcing agreement.