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Romanian IT Hybrid Cloud Managed Service Provider is looking...
created
Deadline: Sep 15, 2023
Received 0 expressions of interest

Summary

A Pan European IT Service provider from Romania, providing end-to-end solutions to design, manage and optimize complex IT landscapes hosted on hybrid cloud is looking for resellers or technology partners that can provide support in reaching new customers or extend existing solutions.

Description

The company is located in North-Eastern part of Romania and is delivering services in the areas of Cybersecurity, Hybrid Cloud, BI & Analytics and Full stack development. The company operated both in Romania and Belgium, serving large European enterprise customers (financial, industry, Services, Telecom sectors). Their teams manage the full lifecycle for hybrid cloud IT management planning, deploying, managing, optimizing, integrating, and securing heterogeneous IT landscapes hosted by multiple public and private cloud providers. The services provided complement and integrate with the public cloud providers’ toolsets, offering real time, continuous visibility for availability, cost forecasts and security threats. They operates 24/7 in an Operation Centre Services combining IaaS (infrastructure as a Service), PaaS (platform as a Service), enterprise application, and Cybersecurity services. Their solutions covers heterogeneous IT landscapes (end points, networks, servers, security devices) deployed over hybrid clouds. What differentiate themselves from other commercial closed solutions is an open architecture and an optimal mix of IT architecture, security, big data, and analytics competences. They avoid vendor lock-in and ensure protection of existing cybersecurity components while providing advanced KPIs and tailored automatic response workbooks. The company provides end-to-end IT managed services for heterogenous IT landscapes (public-private clouds, end points, networks, servers, security devices). They are offering full lifecycle management for hybrid-cloud services including IT architectural design, migration planning, execution, and 24/7 operational support, always with capacity/cost optimization in mind. They have onboarding and integration blueprints to ensure timely and optimal service for new customers. They are vendor agnostic and open to extend the support services to meet each customer’s specific needs and objectives. End-to-end Hybrid-Cloud Service Management • Dedicated IT technical architecture team designing, planning, and coordinating hybrid-cloud configuration, migrations, and integration. The team has supported hundreds of projects with tens of thousands of servers and services onboarded. • Planning activities: cloud readiness assessment, solution analysis, roadmaps, data architecture design, process improvement opportunity identification (automation, transformation). • Operations activities: 24/7 service desk, account management, user rights management, identity protection, proactive monitoring, automated health checks dashboards, cloud infrastructure support, 3rd party application management. • Continuous monitoring: automated incident creation, optimal mix of competences matching customers’ needs. • Optimization activities: automation (processes, patching, support actions), capacity management (planning, forecasting, tracking), public cloud billing (license utilization, cost monitoring). • Asset control: Custom solution for continuous asset discovery across hybrid-clouds. • Analytics: Custom solution for advanced analytics, health dashboards, consumption trends, operations team performance, scheduled delivery reports (service level management, monthly cloud vendor billing, monthly aggregated assets inventory across, anomalies). The company has a pool of 56 highly skilled engineers holding more than 150 certifications. Their offices and teams reside fully in the EU ad they hold ISO 27001 and 9001 certifications standards fully complying with GDPR. The company is looking for regional resellers / technological or research partners who can support them in reaching European customers or extending further their solution (machine learning models for threat prediction and/or classification, integration with other cyber security solutions).

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