Summary
The company is a South Korea-based global technology provider offering a range of smart communication devices and cloud-based services.
The company aims to enhance communication in various settings like hotels, restaurants, and hospitals. The product line-up includes wireless call buttons, receivers, and smartwatches, all seamlessly integrated with a centralized management system.
Currently, the company is actively seeking a distributor in Europe with extensive supply chains.
Description
The company specializes in providing communication devices and online cloud services that are designed for use in hospitality environments such as hotels, restaurants, stadium VIP boxes, and hospitals. The devices offered include waiter pager bells, which are used to connect back-of-house and front-of-house operations, serving staff with guests, and the kitchen and manager with the waitstaff.
The waiter pager bells use a Wi-Fi network to connect with a range of devices, including smartwatches and tablets for the kitchen. This allows for seamless communication between all parties involved in the hospitality operation, from the guest to the kitchen staff. The bells are placed on tables, counters, or other easy-to-access locations, and if pressed, they send a notification in the message form to all connected smartwatches.
The technology enables real-time communication between staff and patients/guests, ensures swift response during emergencies, and facilitates efficient connections across different departments.
To accommodate the diverse needs of different hospitality environments, the company offers several types of waiters' pager bells.
The 3-button pager bell allows customers to bind predefined messages to the 3 buttons and customize the design of the buttons. The E-paper display pager bell features a battery-saving display that shows a dynamic QR code. Guests can scan the code to access the menu on their smartphones and order directly from there. Additionally, this bell features one additional button to request assistance from the staff.
The 1 button-pager bell is a simple device that guests can use to request assistance.
To enable efficient communication, the company also offers a smartwatch that displays messages once a customer orders something via the QR code or by a press of a button. The watch displays the location as well as the specific order request, which can be accepted, and is synchronized with the other devices so only one staff member is working on the task.
The tablet (for the kitchen) is designed specifically for chefs. With just a press of a button displayed on the screen, chefs can send a message notifying them that the food for a particular table is ready. This eliminates the need for them to stay close or speak loudly to communicate.
Furthermore, chefs can inform all employees wearing smartwatches by simply clicking on pre-set messages. These messages can be customized to include information like the ‘last order’ or ‘items that have been sold out’.
The receiver plays a vital role in the functioning of the products. Its main task is to gather signals from bells and transmit them to the cloud server. Simultaneously, the server sends integrated messages to the smartwatches.
After this process, the messages would appear on the smartwatches.
The receiver is powered through a USB connection and primarily operates in Wi-Fi environments. This means it can be used anywhere as long as there is a USB port and Wi-Fi available.
Online cloud services are also offered through the company's dashboard, which can be accessed from anywhere with a network connection. The dashboard allows staff members to send messages, and collect and manage customer and staff data, making it easier to manage the operations of the hospitality environment.
In summary, the company offers a range of devices and online cloud services that enable efficient communication between staff members and guests in hospitality environments. The devices and services are designed to accommodate the diverse needs of different hospitality environments and provide a convenient and efficient way to manage operations.